ABOUT OUR COMPANY
Natasha Lushinga
CEO & Founder
Natasha Lushinga is the Founder and Chief Executive Officer of Tusha PrimeOps, a premium virtual operations support company dedicated to helping real estate professionals streamline their businesses, improve operational efficiency, and reclaim valuable time to focus on serving clients and closing more transactions.
With more than a decade of experience spanning telecommunications, project management, operations leadership, customer experience, and process improvement, Natasha has built a career around creating systems that drive efficiency, strengthen organizational performance, and deliver exceptional service. Throughout her career, she has successfully led cross functional initiatives, managed enterprise level projects, developed operational standards, and trained high performing teams in fast paced, mission critical environments.
Currently serving as a Project Manager and Incident Management Subject Matter Expert in the wireless telecommunications industry, Natasha has led complex network modernization projects, developed change management processes, implemented operational frameworks, and collaborated with executive leadership to improve business performance. Her expertise includes project coordination, workflow optimization, documentation management, process development, KPI reporting, customer relationship management, and operational excellence.
Prior to her leadership roles in technology, Natasha built a strong foundation in hospitality and customer service management, supervising teams, managing daily operations, and delivering exceptional client experiences. These experiences strengthened her ability to build lasting relationships, solve problems proactively, and create seamless experiences for both customers and stakeholders.
As the CEO of Tusha PrimeOps, Natasha combines corporate operational expertise with a passion for helping entrepreneurs succeed. She partners with real estate professionals to manage the administrative and operational responsibilities that often limit business growth. Through transaction coordination, CRM management, scheduling, client communication, workflow development, and business organization, she enables agents and brokers to operate more efficiently, enhance their client experience, and dedicate more time to generating revenue.
Natasha believes that behind every successful business is a strong operational foundation. Her mission is to become a trusted strategic partner who empowers real estate professionals with reliable, organized, and scalable support solutions that fuel long term growth and success.
Our Company Values
At Tusha PrimeOps, our values define how we serve our clients, build relationships, and deliver excellence every day. We are committed to providing dependable operational support that empowers real estate professionals to grow their businesses with confidence.
Excellence
We strive for excellence in every task, process, and client interaction. We believe that attention to detail, accuracy, and professionalism create exceptional results and lasting partnerships.
Integrity
Trust is the foundation of every successful business relationship. We operate with honesty, transparency, accountability, and confidentiality, ensuring our clients can depend on us to protect their business and represent their brand with professionalism.
Efficiency
We believe organized systems create successful businesses. By streamlining workflows, improving processes, and managing daily operations, we help our clients save time, reduce stress, and focus on activities that generate growth.
Customer-Centered Service
Our clients are at the center of everything we do. We are committed to delivering responsive, personalized, and proactive support that exceeds expectations and contributes to their long-term success.
Leadership
We lead with confidence, initiative, and a solution-oriented mindset. We embrace challenges, inspire continuous improvement, and proactively identify opportunities to strengthen our clients’ operations.
Collaboration
Strong partnerships produce the best outcomes. We work as an extension of our clients’ businesses, communicating openly, building trust, and supporting shared goals through teamwork and mutual respect.
Continuous Improvement
We are committed to learning, innovation, and adapting to changing business needs. By embracing new technologies, refining processes, and expanding our expertise, we provide solutions that keep our clients ahead of the curve.
Reliability
Our clients count on us to be dependable, consistent, and responsive. We take ownership of our responsibilities and deliver quality work on time, every time.
Growth Through Service
We measure our success by the success of our clients. Our purpose is to simplify operations, create capacity for growth, and empower real estate professionals to spend more time building relationships, serving clients, and closing more transactions.
Let’s Start Working Together!
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